SummaryAs a Client Advisor at Valentino's South Coast Plaza Boutique, you will play a vital role in driving sales and providing an exceptional client experience. Your passion for fashion and styling will help you build strong relationships with clients, ensuring they receive the highest level of service and personalized attention.
Responsibilities- Master the Client Journey to create strong long-term client relationships.
- Engage proactively with existing and potential clients to deliver the Valentino Couture Service impeccably.
- Implement personalized reach-out campaigns and utilize clienteling tools to complete CRM tasks.
- Stay informed about new arrivals, seasonal trends, and special events within the store.
- Assist with sales and after-sales activities, ensuring product maintenance and replenishment on the floor.
- Partner with the team to ensure seamless day-to-day store operations and uphold presentation standards.
- Use POS system to perform client transactions and execute operational tasks when necessary.
Requirements- Previous luxury retail sales experience with a focus on clientele building.
- Proven track record in achieving sales results.
- Strong verbal and written communication skills.
- Proficiency in operating retail POS systems and MS Office Programs.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
- Foreign language skills are a plus.
- Action-oriented and a problem-solver.
- Must be a team player.
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