Summary
The Client Advisor/Stylist at the boutique delivers exceptional, personalized service to develop long-term client relationships and drive sales. This role focuses on styling clients across categories, curating looks, and executing the full client journey in a luxury retail environment at the Forum location in Las Vegas.
Responsibilities
- Master the client journey and provide Valentino Couture level service from welcome to farewell.
- Proactively engage with existing and potential clients and execute personalized CRM outreach and campaigns.
- Prepare for client appointments by researching preferences, organizing merchandise, and creating a welcoming environment.
- Stay current on product, fit, and seasonal trends to provide informed styling and recommendations.
- Assist with sales and after-sales activities including returns, repairs, and client follow-up; maintain floor replenishment and presentation standards.
- Use the POS system for transactions and support operational tasks such as shipping and receiving when needed.
Requirements
- Previous luxury retail sales experience with a relevant clientele focus and proven sales results.
- Strong clienteling, relationship-building, and communication skills.
- Computer proficiency including retail POS and Microsoft Office (Word, Excel, Outlook).
- Ability to work a flexible schedule including evenings, weekends, and holidays.
- Bilingual candidates (English/Spanish) are preferred; problem-solving ability and a team-oriented mindset.
