Client Advisor - The Shoppes At The Palazzo

Summary

Client Advisor responsible for delivering personalized luxury customer service and driving sales in a high-end retail environment at The Shoppes At The Palazzo in Las Vegas. Acts as the primary point of contact for clients, building lasting relationships and ensuring an elevated in-store experience. Works closely with the store team to meet individual and store sales goals while maintaining visual and operational standards.

Responsibilities

• Greet and engage clients with a professional and attentive approach.
• Provide product knowledge and personalized recommendations to meet client needs.
• Build and maintain long-term client relationships through follow-up and outreach.
• Achieve individual sales targets and contribute to store performance.
• Process transactions accurately and manage client records.
• Support merchandise presentation and maintain luxury visual standards.
• Participate in inventory management and loss prevention efforts.
• Coordinate client appointments and special order requests.

Requirements

• Minimum 2 years of luxury retail or client advisory experience.
• Strong interpersonal and communication skills.
• Proven track record of meeting sales goals and building client relationships.
• Ability to work evenings, weekends, and holidays as required.
• Knowledge of POS systems and basic cash handling.
• Professional appearance and commitment to brand standards.
• Ability to stand and assist clients for extended periods.