Client Advisor

Summary

The Client Advisor delivers exceptional in-store experiences by building lasting client relationships, driving sales, and representing the brand with professionalism and enthusiasm. This role focuses on clienteling, achieving commercial targets, and executing daily sales strategy in collaboration with local and central teams.

Responsibilities

• Provide exceptional client service and embody the brand in every interaction.
• Develop and maintain client relationships to drive repeat business and lifetime loyalty.
• Consistently achieve or exceed monthly, quarterly, and annual sales targets.
• Capture and maintain accurate client data and leverage it to grow outreach business.
• Convert clients through appointments and in-store interactions and promote key product pillars.
• Enhance the in-store experience through hospitality, styling, and action on client feedback.

Requirements

• Experience in retail, luxury retail, or client-facing hospitality roles.
• Proven track record of achieving commercial results and meeting sales goals.
• Ability to connect with clients, provide styling, and deliver memorable service.
• Flexibility to work non-traditional hours including days, nights, weekends, and holidays.
• Comfort working with a diverse client base and collaborating with teams.
• Proficiency with POS systems, client tracking tools, and Microsoft Outlook/email.
• Authorization to work in the United States. (Desired: college degree and proficiency in multiple languages.)