SummaryAs a Client Advisor at Toronto Premium Outlets, you will serve as a Gucci brand ambassador, responsible for achieving sales objectives by deepening client connections and providing exceptional service. You will create a unique and elevated experience for clients, fostering strong relationships and enhancing brand loyalty.
Responsibilities- Engage and establish strong relationships with clients, offering best-in-class service both in-store and remotely.
- Deliver personalized, client-centric experiences to drive repeat business and enhance brand loyalty.
- Develop and expand the client base by recruiting new clients and nurturing existing ones.
- Leverage in-store technology to ensure a smooth and pleasant client experience.
- Drive individual and collective sales results by monitoring KPIs and maximizing selling opportunities.
- Provide exceptional client experiences through effective selling techniques and luxury gestures.
- Promote virtual appointments and distance sales to create selling opportunities.
- Engage with clients using storytelling and expert product knowledge to assist in purchasing decisions.
- Participate in store operations such as stock maintenance and inventories.
- Adhere to all policies and procedures with a focus on loss prevention and operational excellence.
Requirements- 2+ years of luxury fashion sales experience with an excellent track record.
- Proven ability to drive and exceed individual and store results.
- High degree of ethics, professionalism, and integrity.
- Flexibility to work a retail schedule including evenings, weekends, and holidays.
- Deep knowledge and passion for fashion and luxury.
- Strong communication skills and ability to adapt to different clients and situations.
We have summarized this job description for you, click apply to see more details from the employer.
