Summary
The Client Advisor acts as the brand ambassador responsible for achieving sales objectives by deepening client connections and delivering a best-in-class, personalized luxury experience both in-store and remotely. This role focuses on building lasting client relationships, driving sales through expert product knowledge and elevated service, and supporting store operations.
Responsibilities
- Proactively engage clients and build strong relationships from first contact through follow up.
- Deliver personalized, client-centric experiences to drive repeat business and brand loyalty.
- Drive individual and store sales by monitoring KPIs and maximizing selling opportunities.
- Use storytelling, product knowledge, and styling to recommend and sell appropriate products.
- Promote virtual appointments and distance sales to expand client reach.
- Maintain accurate POS transactions and client records.
- Participate in stock maintenance, inventories, and visual merchandising to meet standards.
- Adhere to company grooming guidelines and loss prevention policies.
- Collaborate with team members and contribute to a positive store environment.
Requirements
- Minimum 2 years of luxury fashion sales experience with a strong track record.
- Proven ability to drive and exceed individual and store sales results.
- Strong communication skills and high commercial awareness.
- Passion for fashion and deep product knowledge.
- Flexibility to work retail schedules including evenings, weekends, and holidays.
- High degree of professionalism, ethics, and ability to inspire trust.
- Ability to work in a fast moving and dynamic environment and adapt to clients.
We have summarized this job description for you, click apply to see more details from the employer.
