SummaryAs a Client Advisor at Valley Fair, you will be part of a dynamic team, reporting to the Store Manager. You will play a key role in driving sales and providing exceptional customer service in a luxury retail environment.
Responsibilities- Meet and exceed monthly sales goals and KPIs through client outreach and developing new clients via appointments and consignments.
- Inform clients of new collection deliveries, in-store events, and relevant brand initiatives.
- Utilize the Bottega Veneta Client Journey and other selling techniques to maximize transactions and improve KPIs.
- Establish and nurture strong relationships with clients and maintain client profile records.
- Maintain a high level of product knowledge on all collections using training resources provided by the company.
- Assist with basic store opening and closing procedures and maintain visual standards.
- Comply with all company policies and procedures.
Requirements- 1-2 years of retail sales experience in a customer service-related field, preferably in a luxury environment.
- Ability to achieve and exceed sales goals and KPIs consistently.
- Genuine interest in fashion and industry trends.
- Strong work ethic, leadership skills, and team-oriented attitude.
- Strong verbal and written communication skills.
- Polished and well-groomed appearance.
- Ability to work closing shifts, weekends, and during the holiday season.
- Ability to climb a ladder and lift packages weighing 5-8 lbs regularly.
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