SummaryAs a Client Advisor at Gucci Waikiki, you will be responsible for delivering exceptional service to our clients, embodying the brand's philosophy and values. You will create a luxury client experience and act as a Gucci Ambassador, promoting the brand's heritage and history.
Responsibilities- Achieve or exceed individual and store sales goals, enhancing business growth.
- Provide exceptional customer service, demonstrating excellent product knowledge and brand history.
- Drive individual KPI goals by ensuring high-quality sales and customer service.
- Capture and utilize customer data to build relationships and personalize client development opportunities.
- Maintain an organized client book and provide follow-up on sales or client requests.
- Discuss fashion trends and luxury market developments with clients.
- Collaborate with colleagues to ensure a consistent and exceptional client experience.
- Maintain security standards to ensure the safety of customers, colleagues, and merchandise.
- Uphold visual display standards and maintain organized stock rooms.
- Adhere to Gucci image standards and company policies.
Requirements- Bachelor’s Degree preferred.
- 3+ years of luxury fashion sales experience.
- Proven ability to exceed sales results and build lasting client relationships.
- Excellent communication skills and ability to multitask.
- Strong organizational skills and attention to detail.
- Team-focused with a collaborative mindset.
- Ability to work in a fast-paced environment with flexibility for evenings, weekends, and holidays.
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