Client Advisor - Waikiki Gump

Summary

As a Client Advisor you will deliver exceptional luxury retail service, acting as an ambassador for the brand and building long-term relationships with clients. You will advise clients across all product categories, master product knowledge, and use clienteling tools to personalize the shopping experience. This full-time, in-store role is based in Waikiki Gump in Honolulu and focuses on achieving individual and team sales objectives.

Responsibilities

• Achieve individual and team sales targets and commercial objectives.
• Advise and guide clients across the brand and all product categories with expert product knowledge.
• Leverage clienteling tools and systems to develop and maintain long-term client relationships.
• Create personalized, memorable experiences tailored to each client and their needs.
• Contribute to team performance in a fast-paced luxury retail environment.

Requirements

• Previous retail experience preferred, ideally within a high-end or luxury market; strong customer-centric backgrounds considered.
• Excellent communication, interpersonal, and relationship-building skills.
• Commercial mindset with a drive to meet and exceed sales goals.
• Willingness to learn, master product knowledge, and use clienteling tools effectively.
• Ability to work full-time on the sales floor in a dynamic retail environment.