Client Advisor - Whalers Village

Summary

Deliver exceptional luxury retail service as a Client Advisor by building lasting relationships, advising clients across product categories, and using clienteling tools to elevate the in-store experience. Thrive in a fast paced environment with a strong sales and commercial mindset while learning brand and product knowledge.

Responsibilities

• Achieve individual and team sales objectives and goals
• Provide personalized advice to clients across all product categories
• Develop and maintain long term client relationships using clienteling tools
• Master Brand and product knowledge to inform client recommendations
• Create memorable in-store experiences that reflect the Brand promise
• Collaborate with team to drive store performance

Requirements

• Previous retail experience preferably in high end or luxury market
• Strong customer centric mindset and relationship building skills
• Commercial and strategic sales aptitude
• Willingness to learn and adapt in a fast paced environment
• Excellent communication and interpersonal skills
• Ability to use clienteling tools and retail systems