Client Advisor - Woodbury Commons Outlet

Summary

The Client Advisor is responsible for driving store sales by building lasting client relationships through expert product knowledge and refined selling techniques. This in-store role delivers luxury-level service, supports visual merchandising and operations, and helps achieve the store's quantitative and qualitative objectives. The Advisor actively manages clienteling activities and contributes to a positive, brand-aligned customer experience.

Responsibilities

• Achieve and exceed monthly sales goals as determined by management
• Manage the full sales process, demonstrate and style products, and promote wardrobing
• Develop and maintain client relationships through follow-up calls, appointments, and a client book
• Support visual merchandising standards and ensure product is accurately coded, tagged, and priced
• Participate in inventory processes and help maintain a clean, organized store environment

Requirements

• Previous luxury retail or high-end customer service experience; prior clienteling experience preferred
• Proven sales track record and achievement of sales goals; previous client book preferred
• Strong communication, organizational, and customer service skills
• Ability to stand and walk for up to eight hours and to lift or move up to 50 pounds
• Preferred: 4+ years in a premium/luxury commission sales environment