Client Advisor - Woodbury Outlet

Summary

The Client Advisor is a brand ambassador who delivers exceptional client experiences, discovers client needs, cultivates relationships, and supports store goals. Reporting to store leadership, the role contributes to visual merchandising or training needs and helps execute store operations to uphold brand standards.

Responsibilities

• Welcome clients and provide exceptional client experiences per brand standards
• Develop and cultivate long lasting client relationships through proactive outreach and engagement
• Drive sales and achieve individual and store KPIs such as ADT and UPT
• Support inventory preparation and follow up on charge sends repairs and holds
• Support and maintain visual merchandising standards
• Collaborate with operations and store leadership to adhere to company policies and procedures
• Participate as a team player and contribute to a positive work environment

Requirements

• Minimum 2 years of retail experience preferably in a luxury environment
• Client centric with excellent interpersonal and communication skills
• Professional presentation and ability to communicate effectively in writing and verbally
• Dependable punctual and flexible to meet business needs
• Technologically savvy with proficiency in Microsoft Word Excel and Outlook
• Ability to communicate in English required additional languages preferred