Client Advisor - Wrentham Outlet

Summary

The Client Advisor delivers exceptional client experiences at the Wrentham Premium Outlet, achieving individual and store sales goals while representing the brand with passion and professionalism. This role requires strong luxury retail knowledge, product expertise in womens and mens ready-to-wear, and the ability to build lasting client relationships. The advisor supports operational excellence and maintains the shop floor and visual standards.

Responsibilities

• Provide impeccable service and act as a brand ambassador
• Tailor the client experience and execute the sales ceremony
• Build and maintain a strong client portfolio through proactive outreach
• Demonstrate deep product knowledge and communicate brand heritage
• Support merchandising and visual presentation standards
• Assist in shop floor maintenance and organization
• Achieve individual and store sales targets

Requirements

• Minimum 3 years of luxury retail sales experience
• Experience with womens and mens ready-to-wear
• Strong communication and interpersonal skills
• Ability to build and maintain client relationships
• Attention to visual merchandising and operational detail