Client Advisor - Yorkdale

Summary

Client Advisor role in a luxury retail boutique focused on delivering exceptional customer service, achieving sales targets, and maintaining store presentation. The role involves building and managing a client book, supporting inventory and shipping tasks, and promoting store events to drive sales.

Responsibilities

• Meet individual and store sales targets and consignment goals
• Use product knowledge to maximize sales and transaction value
• Capture and maintain relevant customer information in the database
• Promote store events through email, phone, and personalized notes
• Maintain and expand a client book with consistent follow up
• Assist with shipping, alterations, and client-related issues
• Support shipping receiving and inventory control as requested
• Assist in general housekeeping and maintaining store image

Requirements

• Desire to work in a retail setting with a focus on sales
• Passion for luxury products and appreciation for design
• Tech savvy with ability to learn and use various software programs
• Service oriented and customer focused
• Ability to work a flexible schedule including evenings weekends and holidays
• Foreign language skills considered a plus
• Existing client book considered an asset