Client Care Associate - Valley Fair

As a Client Care Associate at Valley Fair, you will be an ambassador of the Louis Vuitton brand, focusing on exceptional service and client care. You will build trusting relationships with clients, ensuring they feel valued and understood throughout their experience with Louis Vuitton.

• Lead by example in discovering and addressing client needs.
• Guide clients in all aspects of client care and cultivate trusting relationships.
• Champion all services offered by Louis Vuitton and coach teams to enhance client experiences.
• Communicate and educate clients on the intake, repair, and follow-up process.
• Ensure clients are updated at all stages of the repair process.
• Collaborate with the Operations team to define smooth Back Of House processes.

• 3+ years of experience in a client-centric role.
• Strong communication skills and ability to educate clients.
• Ability to thrive in a fast-paced environment.
• Creativity and skill in contributing to brand success.