Client Care Associate - Union Square

As a Client Care Associate at Louis Vuitton Union Square, you will be an ambassador of the brand, focusing on delivering exceptional service to every client. You will build trusting relationships with clients, ensuring they feel valued and understood throughout their experience with Louis Vuitton.

• Act as the voice of Client Services in the store, championing all services offered by Louis Vuitton.
• Guide clients in every aspect of Client Care and cultivate trusting relationships.
• Communicate and educate clients on the intake, repair, and follow-up process.
• Ensure clients are updated at all stages of the repair process.
• Collaborate with the Operations team to define smooth Back Of House processes.

• 3+ years of experience in a client-centric role.
• Ability to thrive in a fast-paced environment.
• Strong communication skills and creativity.
• Ability to contribute to the success and heritage of the brand.