Client Development Manager - Jewelry

As a Client Development Manager - Jewelry, you will play a critical role in achieving company objectives by driving sales and developing the skills of a team of high-performing Jewelry Style Advisors. You will maintain high visibility on the selling floor to coach and develop associates, build sustainable client relationships, and deliver exceptional service.

• Drive sales by developing the selling and clienteling skills of the team.
• Maintain high visibility on the selling floor to coach and develop associates.
• Onboard, train, and manage the performance of the selling team.
• Foster teamwork and manage performance issues effectively.
• Establish deep relationships with clients to drive repeat business.
• Deliver memorable client experiences and plan client appointments.
• Leverage marketing tools and social media for client acquisition.
• Use technology to strengthen client relationships and drive new acquisitions.
• Manage special order and repair processes.
• Ensure a welcoming shopping environment by maintaining the selling floor.

• 4-year degree and/or GIA certification preferred.
• Proficiency in technology, including Word and Excel.
• Flexible scheduling, including evenings, weekends, and holidays.
• 3+ years of management experience with a proven track record.
• Ability to work in a fast-paced environment and inspire others.
• Strong organizational and strategic thinking skills.