Client Development Manager - Jewelry

As a Client Development Manager - Jewelry at SFA in Boca Raton, you will play a pivotal role in driving sales and supporting the world of Jewelry. You will be responsible for developing the selling and clienteling skills of a high-performing team of Jewelry Style Advisors, maintaining high visibility on the selling floor, and building sustainable client relationships through exceptional service.

• Drive sales by developing the selling and clienteling skills of Jewelry Style Advisors.
• Maintain high visibility on the selling floor to coach and develop associates.
• Onboard, train, and manage the performance of the selling team.
• Provide product knowledge training and targeted selling and clienteling coaching.
• Foster teamwork and manage performance issues effectively.
• Establish deep relationships with clients to drive repeat business and achieve sales goals.
• Leverage technology and data to drive business and develop a growth mindset.
• Manage special order and repair process lifecycle.
• Ensure a comfortable and welcoming shopping environment for clients.

• 4-year degree and/or GIA certification preferred.
• Proficiency in utilizing technology, including Word and Excel.
• Flexible scheduling, including evenings, weekends, and holidays.
• 3+ years of management experience with a comparable volume or proven track record of success.