Client Development Manager - Jewelry

As a Client Development Manager - Jewelry at SFA in Boca Raton, you will play a pivotal role in driving sales and developing client relationships within the jewelry department. You will lead a team of Jewelry Style Advisors, focusing on enhancing their selling and clienteling skills to achieve the company's objectives. Your presence on the selling floor will be crucial in coaching and developing associates to connect with customers and build sustainable client relationships through exceptional service.

• Drive sales by developing the selling and clienteling skills of Jewelry Style Advisors.
• Maintain high visibility on the selling floor to coach and develop associates.
• Onboard, train, and manage the performance of the selling team.
• Provide product knowledge training and targeted selling coaching.
• Foster teamwork and manage performance issues effectively.
• Establish deep relationships with clients to drive repeat business and achieve sales goals.
• Leverage technology and social media to promote the brand and acquire new clients.
• Manage special order and repair processes and ensure a welcoming shopping environment.

• 4-year degree and/or GIA certification preferred.
• Proficiency in technology, including Word and Excel.
• Flexible scheduling, including evenings, weekends, and holidays.
• 3+ years of management experience with a proven track record of success.