Client Director

As the Client Director for Louis Vuitton Canada, you will be responsible for developing and implementing a global and comprehensive client strategy for the region. You will oversee and lead the entire client journey on all segments, as well as crafting exceptional experiences and building brand loyalty.

• Design and lead the client recruitment and retention strategy for the region in collaboration with Louis Vuitton Americas corporate partners.
• Manage the Client Development and Client Relations teams in executing the strategy with a focus on top clients and emerging high net-worth clients.
• Enhance client-related competencies across all retail levels and support your team in creating tailored development plans for clients.
• Oversee the client's agenda, ensuring comprehensive plans for all major client development initiatives and events.
• Review post-activations and events to leverage insights for team coaching and development.
• Develop and manage the full client budget.

• 10+ years of experience in developing high-potential clients and delivering exceptional experiences.
• Extensive leadership skills with the ability to hold teams accountable and develop talent at management level.
• Innovative thinker with a growth mindset and a proven track record in project management.
• Substantial experience in budget management and thriving in a fast-paced environment.
• Curiosity about diverse cultures and Mandarin speaking is a plus.