SummaryAs a Client Experience Coordinator at Cartier in Atlanta, you will play a crucial role in delivering exceptional client experiences and supporting the boutique's client experience strategy. You will work closely with boutique management to ensure seamless and memorable experiences that foster brand loyalty.
Responsibilities- Create exceptional client experiences by delivering outstanding hospitality and supporting the needs of a hybrid environment.
- Assist with front podium duties, ensuring timely assistance for appointments and walk-in clients.
- Utilize Maison storytelling to enhance client experiences and assist sales associates with appointment support.
- Facilitate seamless client experiences by assisting with appointment preparation, product presentation, and sales finalization.
- Support client development activities, including data entry and report management.
- Provide personal services such as directions, reservations, and entertainment requests.
- Assist with phone duties, including incoming calls and appointment setting.
- Optimize the boutique environment by managing traffic flow and maintaining visual standards.
- Partner with the Operations Coordinator for inventory control and product movement.
- Participate in daily boutique setup and special projects as needed.
Requirements- Associate’s or Bachelor’s degree preferred.
- Previous experience in luxury retail, service, or hospitality is a plus.
- Excellent computer skills and MS Office experience required; SAP knowledge preferred.
- Availability to work retail hours, including weekends, and travel for training.
- Strong analytical, organizational, and interpersonal communication skills.
- Ability to handle multiple tasks with accuracy and precision.
- Collaborative approach with a "can do" attitude.
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