SummaryAs a Client Experience Coordinator at Cartier in Houston, you will play a crucial role in supporting the execution of the client experience strategy. Your mission is to ensure exceptional service and uphold the brand's values and standards, fostering memorable experiences and brand loyalty.
Responsibilities- Create exceptional client experiences by delivering outstanding hospitality and supporting hybrid environment needs.
- Assist with front podium duties, ensuring timely assistance for appointments and walk-in clients.
- Utilize Maison storytelling to enhance client experiences and support sales associates in appointment preparation.
- Facilitate seamless client experiences by assisting with various activities, including product presentation and sales finalization.
- Support client development activities, including data entry and report management.
- Provide high-level personal services, such as restaurant reservations and entertainment requests.
- Assist with phone duties and appointment setting for phone inquiries.
- Optimize boutique environment by managing traffic flow and maintaining visual standards.
- Partner with Operations Coordinator for inventory control and product movement.
- Participate in daily boutique setup and special projects as needed.
Requirements- Associate’s or Bachelor’s degree preferred.
- Previous experience in luxury retail, service, or hospitality industry is a plus.
- Excellent computer skills and MS Office experience required; SAP knowledge preferred.
- Must be available to work retail hours, including weekends, and travel for training as needed.
- Strong analytical, organizational, and interpersonal communication skills.
- Ability to handle multiple tasks with accuracy and precision in a fast-paced environment.
- Collaborative approach with a "can do" attitude and passion for learning.
We have summarized this job description for you, click apply to see more details from the employer.
