SummaryAs a Client Experience Coordinator at Cartier Costa Mesa, you will support the execution of the client experience strategy, ensuring exceptional service and fostering brand loyalty. You will work closely with boutique management to create seamless and memorable client experiences.
Responsibilities- Create exceptional client experiences and deliver outstanding hospitality.
- Support front podium duties, assisting with appointments and walk-in clients.
- Utilize Maison storytelling to enhance client experiences.
- Assist sales associates with appointment preparation and client entertainment.
- Provide quick service requests and personalization services.
- Support client development activities, including data entry and report management.
- Assist with phone duties and appointment setting.
- Optimize boutique environment and support traffic flow.
- Assist with merchandising and display maintenance.
- Partner with Operations Coordinator for inventory management.
- Participate in daily boutique setup and breakdown.
- Develop brand knowledge and comply with security procedures.
- Contribute to a positive and productive boutique environment.
Requirements- Associate’s or Bachelor’s degree preferred.
- Experience in luxury retail, service, or hospitality industry is a plus.
- Excellent computer skills and MS Office experience required.
- Available to work retail hours, including weekends.
- Strong analytical, organizational, and communication skills.
- Attention to detail and ability to handle multiple tasks.
- Collaborative approach with a "can do" attitude.
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