SummaryAs a Client Experience Coordinator at Cartier Las Vegas Fontainebleau, you will support the execution of the client experience strategy, ensuring exceptional service and fostering brand loyalty. You will work closely with boutique management to create seamless and memorable client experiences.
Responsibilities- Create exceptional client experiences and deliver outstanding hospitality.
- Support front podium duties, ensuring timely assistance for appointments and walk-ins.
- Utilize Maison storytelling to enhance client experiences.
- Assist sales associates with appointment support and client entertainment.
- Provide quick service requests and personalization services.
- Assist with client development activities and data entry.
- Provide personal services such as directions and reservations.
- Support phone duties and appointment setting.
- Optimize boutique environment and manage traffic flow.
- Assist with merchandising and display maintenance.
- Partner with Operations Coordinator for inventory and product movement.
- Participate in daily boutique set up and break down.
- Develop brand knowledge and comply with security procedures.
- Contribute to a positive and productive boutique environment.
Requirements- Associate’s or Bachelor’s degree preferred.
- Previous experience in luxury retail, service, or hospitality industry is a plus.
- Excellent computer skills and MS Office experience required.
- Available to work retail hours, including weekends, and travel for training.
- Ability to work in a fast-paced environment with strong analytical and organizational skills.
- Strong attention to detail and ability to handle multiple tasks.
- Collaborative approach with a “can do” attitude.
We have summarized this job description for you, click apply to see more details from the employer.
