SummaryAs a Client Experience Coordinator at Cartier Las Vegas Fontainebleau, you will support the execution of the client experience strategy, ensuring exceptional service and fostering brand loyalty. You will work closely with boutique management to create seamless and memorable client experiences.
Responsibilities- Create exceptional client experiences and deliver outstanding hospitality.
- Support front podium duties, including appointment assistance and client engagement.
- Utilize Maison storytelling to enhance client interactions.
- Assist sales associates with appointment preparation and client entertainment.
- Facilitate seamless client experiences, including product presentation and sales finalization.
- Assist with quick service requests and personalization services.
- Support client development activities, including data entry and report management.
- Provide high-level personal services, such as restaurant reservations and entertainment requests.
- Assist with phone duties and appointment setting.
- Optimize boutique environment and support traffic flow management.
- Maintain sales floor appearance and assist with merchandising.
- Partner with Operations Coordinator for inventory and product movement management.
- Participate in daily boutique setup and breakdown.
- Assist with special projects as needed.
Requirements- Associate’s or Bachelor’s degree preferred.
- Previous experience in luxury retail, service, or hospitality is a plus.
- Excellent computer skills and MS Office experience required.
- Ability to work retail hours, including weekends, and travel for training.
- Strong analytical, organizational, and interpersonal communication skills.
- Attention to detail and ability to multitask with accuracy.
- Collaborative approach and intellectual curiosity.
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