Client Relationship Management Intern

Summary

Support the CRM Manager in New York by assisting with routine and ad-hoc analyses to drive client development initiatives across ecommerce and retail. Help plan and coordinate store events and client engagement activations while providing customer insights through data analysis and market research. The role requires in-office availability a minimum of 2-3 days per week.

Responsibilities

• Assist in preparing routine and ad-hoc analyses to support client development initiatives
• Support ecommerce and retail initiatives including targeted segmenting, list generation, and post-campaign analysis
• Monitor the integrity and accuracy of customer data
• Provide customer insights by analyzing customer behavior and performing ad-hoc analyses
• Plan and coordinate store events and client engagement activations
• Research new market landscapes

Requirements

• Eligible for school credit
• Proficiency in Microsoft Excel and PowerPoint
• Strong communication and problem-solving skills
• Comfortable with ambiguity and able to create structure for new processes
• Availability in the office minimum 2-3 days a week