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Brobston Group is the #1 source for luxury fashion, jewelry, beauty, and home décor jobs in North America. We specialize in retail leadership, corporate, and executive consulting roles. We offer both hands-on recruiting services and tailored job posting services to luxury brands and retailers. Brobston Group was founded by William Brobston in 2017 and is based in New York City.

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  • Bulgari
  • Client Relationship Manager
Bulgari
Bulgari

Founded in 1884

Client Relationship Manager

Type
Full time
Industry
Luxury Watches and Jewelry
Location
Coral Gables, FL
Category
Client Development
Remote
Not Remote
Seniority
Manager

Jobs inner cover
Jobs inner cover

Summary

Bulgari

Founded in 1884

Client Relationship Manager

Type
Full time
Industry
Luxury Watches and Jewelry
Location
Coral Gables, FL
Category
Client Development
Remote
Not Remote
Seniority
Manager

Application Type

Marketplace

Applications for this job are completed directly on the employer's website.

Job Description

Client Relationship Manager

Bvlgari seeks a Client Relationship Manager to join its Caribbean & Latin America regional office, in Coral Gables, Florida. The mission is to champion a customer-centric omnichannel approach in Bvlgari’s retail and franchise network by recruiting new clients and developing existing ones. The role is focused on coaching and supporting our retail teams to further develop their clients and instilling a culture of client development in our stores.

The Client Relationship Manager will do this by being actively present with the teams, leveraging key consumer insights, creating CRM strategies, utilizing the CRM tools and supporting local activations and events. The Client Relationship Manager will ensure customers are valued and engaged at every touchpoint, while aligning regional strategies with global objectives.

Becoming a BOLD Bvlgari team member means being part of an authentic, passionate work environment, while working for a world renowned CONTEMPORARY brand. Among our most imperative challenges is to recruit BRILLIANT, PASSIONATE, and INNOVATIVE people to join our team.

Technical Skills

  • Project management.
  • Knowledge of CRM systems (e.g., SAP CRM, Salesforce, Microsoft Dynamics).
  • Proficiency in Power BI, and Excel.
  • Marketing and communication tailored to stakeholder needs.
  • Strong analytical and commercial skills to generate key consumer insights from database extractions and field information.

Key Requirements

  • Minimum 5-7 years of experience in Retail/Client Development.
  • Ability to travel extensively throughout the Caribbean, LATAM Region and Europe.
  • Customer orientated.
  • Team mindset and strong cross-functional partner.
  • Training and coaching abilities.
  • Analytical mindset.
  • Emotional and business awareness.
  • Innovation and creativity.
  • Effective communication.
  • Understanding of LATAM & Caribbean markets.
  • Ability to relate to diverse client groups.
  • Strong sense of ethics, responsibility, and alignment with the group’s values.
  • Excellent regional networking skills.
  • Fluency in English and Spanish.

We have summarized this job description for you, click apply to see more details from the employer.

Company Intro

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