Client Specialist - Soho

Summary

Client Specialist responsible for delivering exceptional in-store customer service at the Soho location, representing the brand through personalized styling and product knowledge. The role focuses on driving sales, maintaining floor standards, and creating a welcoming environment for guests.

Responsibilities

• Provide high level customer service and personalized styling to clients
• Drive sales through product recommendations and client engagement
• Maintain visual merchandising and store presentation standards
• Process transactions accurately and handle returns according to policy
• Build and maintain client relationships and follow up on leads
• Support inventory management and stock replenishment
• Collaborate with store team to meet store performance goals

Requirements

• Previous retail or client service experience preferred
• Strong communication and interpersonal skills
• Ability to learn product knowledge and deliver styling advice
• Comfortable working in a fast paced retail environment
• Flexible availability including weekends and holidays