Client Specialist - Willowbrook

Summary

Provide personalized sales and clienteling services for womens ready to wear at the Willowbrook Mall location, delivering a luxury shopping experience and achieving individual sales goals. Foster long-term client relationships through exceptional service and product knowledge while supporting store operations and visual standards.

Responsibilities

• Engage and greet clients with a high level of professionalism and hospitality
• Deliver personalized styling advice and product recommendations for womens ready to wear
• Build and maintain a client book and conduct proactive outreach to drive sales
• Meet or exceed individual and store sales targets and performance metrics
• Process transactions accurately and handle client requests and returns
• Support merchandising and visual presentation to maintain brand standards
• Collaborate with team members to ensure smooth store operations and client coverage

Requirements

• Minimum 2 years of retail sales or clienteling experience in luxury fashion
• Strong interpersonal and communication skills with a client focused approach
• Demonstrated ability to achieve sales targets and build customer relationships
• Knowledge of womens ready to wear trends and styling
• Ability to work a flexible schedule including weekends and holidays
• Professional appearance and commitment to brand standards