Client Specialist - Willowbrook

Summary

Client Specialist responsible for delivering exceptional customer service and supporting sales goals at the Willowbrook mall location. Role focuses on building client relationships, maintaining brand standards, and ensuring a seamless in-store experience for customers.

Responsibilities

• Greet and assist customers with product selection and fit guidance.
• Drive sales through personalized service and product knowledge.
• Maintain visual merchandising and store presentation standards.
• Process transactions accurately and handle returns or exchanges.
• Build and maintain client relationships and follow up on leads.
• Support inventory management and stock replenishment.
• Collaborate with the store team to achieve sales targets.

Requirements

• Minimum 3 years of retail or customer service experience preferred.
• Strong communication and interpersonal skills.
• Ability to deliver high level customer service and build rapport.
• Flexibility to work weekends and holidays as required.
• Ability to stand for extended periods and perform repetitive tasks.
• Reliable and punctual with a professional appearance.