Summary
Coordinate digital product presentation to ensure the online product catalogue is accurate, consistent, and aligned with luxury brand standards. Support product onboarding workflows by collecting, validating, and uploading product information and assets while working with cross functional partners to meet SLAs and launch deadlines.
Responsibilities
- Gather and validate required product information images and online guidelines from vendors
- Coordinate collection and upload of digital assets ensuring timely delivery and compliance with standards
- Maintain product catalogue accuracy across digital channels ensuring congruency with in store assortments
- Update and manage manual and automated product information within SAP Hybris and related databases
- Track onboarding progress using the Ecommerce Operations onboarding tracker
- Support Copy Translation Merchandising and Photo Studio with accurate product data
- Monitor SLA adherence for onboarding workflows and escalate risks or delays
- Assist with special projects product removals and other operational initiatives as required
Requirements
- Post secondary degree in Business Marketing Communications or related field or equivalent experience
- 1-3 years of experience in Ecommerce Merchandising or Digital Operations preferred
- Experience with SAP Hybris platforms is an asset
- Knowledge of luxury fashion categories is an asset
- Highly organized and detail oriented with strong follow up and time management skills
- Strong interpersonal and communication skills both verbal and written
- Proficient in Microsoft Excel PowerPoint and Google Analytics
- Demonstrates adaptability and problem solving skills in a fast paced environment
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