Summary
Provide expert beauty consultation and product recommendations to clients in a luxury cosmetics environment at a high-traffic mall location. Deliver exceptional customer service, drive sales, and maintain brand presentation standards while representing premium skincare and makeup lines.
Responsibilities
- Greet and consult with customers to understand their beauty needs and recommend appropriate products.
- Perform product demonstrations and application techniques to illustrate benefits.
- Achieve individual and store sales goals through personalized service and follow-up.
- Maintain merchandise presentation and visual standards on the sales floor and displays.
- Manage inventory, restock products, and ensure product freshness and cleanliness.
- Process transactions accurately and handle customer inquiries and returns professionally.
- Build and maintain client relationships, including booking appointments and following up on purchases.
- Stay current on product knowledge, trends, and brand initiatives.
Requirements
- Minimum 2 years of experience in beauty sales, cosmetics, or a related retail role.
- Strong interpersonal and communication skills with a client-focused approach.
- Proven track record of meeting or exceeding sales targets.
- Ability to perform product applications and demonstrations with attention to detail.
- Flexibility to work evenings, weekends, and holidays as required by a mall retail schedule.
- Professional appearance and dedication to representing a luxury brand.
- Ability to stand for extended periods and perform light physical tasks associated with retail.
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