Cosmetics Counter Manager - Chestnut Hill

Summary

Manage daily operations of the cosmetics counter, drive sales performance, and ensure exceptional client experiences. Lead and develop counter staff while maintaining brand standards and visual presentation. Serve as primary liaison between the brand and store management to achieve business goals.

Responsibilities

• Coach and supervise counter team to meet sales targets and service standards
• Manage staff scheduling and counter operations
• Ensure product knowledge and brand presentation are upheld
• Drive clienteling and retention initiatives
• Maintain inventory accuracy and merchandising standards
• Collaborate with store leadership on promotions and events
• Report sales performance and provide action plans

Requirements

• Minimum 4 years of retail management or related experience
• Proven track record of meeting sales goals
• Strong leadership and coaching abilities
• Excellent customer service and communication skills
• Knowledge of cosmetics products and beauty trends
• Ability to work flexible retail hours including weekends