Cosmetics Counter Manager - Fashion Valley

Summary

Manage daily operations of a cosmetics counter within a department store at Fashion Valley, ensuring sales targets are met and customers receive exceptional service. Lead and coach a team of beauty consultants while overseeing merchandising and promotional activities. Maintain product knowledge and ensure the counter operates according to brand standards and store policies.

Responsibilities

• Lead and supervise the cosmetics counter team to achieve sales goals.
• Coach staff on product knowledge, selling techniques, and customer service.
• Manage visual merchandising and product displays to brand standards.
• Drive and execute in-store promotions and events.
• Monitor inventory levels and coordinate restocking and ordering.
• Handle customer inquiries and resolve service issues professionally.
• Ensure compliance with store policies and loss prevention procedures.

Requirements

• Minimum of 4 years of experience in retail management or beauty counter leadership.
• Proven track record of meeting or exceeding sales targets.
• Strong leadership and coaching skills.
• Excellent customer service and communication abilities.
• Knowledge of cosmetics products and retail merchandising practices.