Cosmetics Counter Manager - Stanford

Summary

Manage daily operations of a cosmetics counter within a luxury retail environment at Stanford Shopping Center, driving sales, maintaining brand standards, and leading a small team to deliver exceptional customer experiences.

Responsibilities

• Oversee counter merchandising and visual presentation to brand standards
• Coach and train sales consultants to achieve performance targets
• Manage inventory, stock levels, and product replenishment
• Deliver personalized client consultations and build client relationships
• Drive sales through promotional activities and product knowledge
• Ensure compliance with store policies and loss prevention procedures
• Handle customer concerns and resolve issues professionally

Requirements

• Minimum 4 years of relevant retail or cosmetics management experience
• Proven track record of achieving sales targets
• Strong leadership and team development skills
• Excellent communication and customer service abilities
• Knowledge of luxury beauty products and trends
• Ability to work retail hours including weekends and holidays