Counter Manager - Côte-Des-Neiges

Summary

The Counter Manager develops sales opportunities and helps oversee CHANEL Beauty and Fragrance operations at the assigned store. The role is responsible for achieving sales targets, delivering exceptional customer service, developing the counter team, and maintaining CHANEL merchandising and inventory standards.

Responsibilities

• Meet annual Beauty and Fragrance sales targets and proactively maximize sales, including promotional and limited-edition products.
• Provide personalized customer consultations and build loyalty and repeat business.
• Develop, motivate, and train the sales team; set and monitor individual sales goals.
• Coordinate store events and promotions with the Territory Manager and store team.
• Maintain CHANEL hygiene and merchandising standards, and manage product inventory and rotation.
• Support counter scheduling, team meetings, and communication with store associates and managers.

Requirements

• Ability to achieve sales targets and provide a high level of customer service.
• Ability to coach and develop sales team members.
• Strong organizational skills to coordinate events, schedules, and inventory.
• Ability to maintain brand presentation and merchandising standards.