Customer Experience Coordinator

As a Customer Experience Coordinator, you will play a crucial role in delivering a Radically Personal customer journey. You will act as the store's lead ambassador of the brand, ensuring efficient operation and exemplary service to maximize sales and promote the company's image of quality and professionalism.

• Exceed client expectations at each visit and maintain an environment focused on the client experience using hospitality tools.
• Ensure all employees present professionally for each customer interaction and practice the highest level of customer service to achieve maximum sales.
• Map clienteling activities for each guest.
• Ensure seamless efficiency and a positive atmosphere in the customer experience.
• Partner with leadership and expert teams to proactively address service issues.
• Perform other duties assigned by the store leadership team.

• Previous experience in sales, hospitality, and/or service.
• Exceptional customer service/clienteling skills and excitement to build relationships.
• Professional verbal and written communication skills.
• Flexible work schedule, including evenings, weekends, and holidays.