Customer Experience Coordinator

Summary

The Customer Experience Coordinator helps deliver a personalized customer journey and serves as a lead ambassador for the brand in the store. The role supports efficient store operations while creating an exceptional customer experience and helping maximize sales.

Responsibilities

• Exceed customer expectations at every visit and maintain an environment focused on the client experience.
• Ensure employees present themselves professionally and provide excellent customer service.
• Coordinate clienteling activities for each guest.
• Support an efficient, positive store atmosphere and partner with leadership to address service issues.

Requirements

• Previous experience in sales, hospitality, and/or service.
• Exceptional customer service and clienteling skills, with enthusiasm for building relationships.
• Professional verbal and written communication skills.
• Flexible availability, including evenings, weekends, and holidays.