Customer Experience Coordinator

As a Customer Experience Coordinator, you will set the tone and ensure delivery of a Radically Personal customer journey. You will act as the store's lead ambassador of the brand and point of reference for the customer, supporting all activities necessary for the efficient operation of the store experience and providing exemplary service to maximize sales and promote the Company's image of quality and professionalism.

• Ensure client expectations are exceeded at each visit and maintain an environment focused on the client experience by utilizing hospitality tools provided.
• Ensure all employees present professionally for each customer interaction according to company policies and practice the highest level of customer service to achieve maximum sales.
• Map clienteling activities for each guest.
• Ensure seamless efficiency and a positive atmosphere in the customer experience.
• Partner with leadership and expert teams to proactively address service issues.
• Perform other duties assigned by the store leadership team.

• Previous experience in sales, hospitality, and/or service.
• Exceptional customer service/clienteling skills and excitement to build relationships.
• Professional verbal and written communication skills.
• Flexible work schedule, including evenings, weekends, and holidays.