Customer Intelligence Lead - Data Science and Advanced Analytics

The Customer Intelligence Lead - Data Science and Advanced Analytics at Ralph Lauren will support advanced analytics in North America. This role involves developing consumer insights across all channels and divisions, building a world-class analytics function, and delivering actionable insights to service all areas of the NA business.

• Lead and mentor a team of managers and analysts, and collaborate with an external CRM modeling agency.
• Integrate with Global CIX teams to ensure NA representation in all data and capability roadmaps.
• Serve as the NA regional lead for customer data questions and validation.
• Partner with CIX channel leads, marketing, and business planning teams to support forecasting and measurement.
• Participate in strategic planning of marketing plans and analyze the impact of DTC marketing initiatives.
• Develop strong partnerships with cross-functional and inter-company peers.

• Experience in Analytics, Customer Marketing, AI, CRM/Database/Data Marts.
• Advanced knowledge of SQL and Excel.
• Strong understanding of customer analytics and data science concepts.
• Experience with BI platforms such as Tableau is a plus.
• Strong written and verbal communication skills.
• Demonstrated leadership and management skills.