Customer Relationship Coordinator - Beachwood Place

Summary

Provide administrative and customer support at the store by maintaining sales analysis, coordinating events, responding to customer feedback, and serving as an information hub for customers and employees. The role requires organization, strong communication, professionalism, and flexibility to work nights and weekends as needed.

Responsibilities

• Support customers and employees by acting as a central hub of information
• Maintain and analyze sales and budget reports and spreadsheets
• Respond to customer feedback in a timely and professional manner
• Coordinate customer events and employee events including meetings and rallies
• Provide administrative assistance and support to store operations
• Demonstrate accountability, accuracy, initiative and ownership in daily tasks
• Work a flexible schedule based on store needs including nights and weekends

Requirements

• High school diploma or equivalent preferred
• Solid verbal and interpersonal skills with strong decision-making ability
• Proficiency with Microsoft Office Suite
• Ability to thrive in a fast-paced retail environment with strong organizational and problem-solving skills
• Professional demeanor and commitment to outstanding customer service
• Willingness to work a flexible schedule including nights and weekends