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Brobston Group is the #1 source for luxury fashion, jewelry, beauty, and home décor jobs in North America. We specialize in retail, corporate, and executive consulting roles. We offer both hands-on recruiting services and tailored job posting services to luxury brands and retailers. Brobston Group was founded by William Brobston in 2017 and is based in New York City.

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  • Customer Service Administrator
Richemont
Richemont

Founded in 1988

Customer Service Administrator

Type
Part time
Industry
Luxury Watches and Jewelry
Location
Fort Worth, TX
Category
Customer Service
Remote
Not Remote
Seniority
Assistant

Jobs inner cover
Jobs inner cover

Summary

Richemont

Founded in 1988

Customer Service Administrator

Type
Part time
Industry
Luxury Watches and Jewelry
Location
Fort Worth, TX
Category
Customer Service
Remote
Not Remote
Seniority
Assistant

Application Type

Marketplace (external)

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the employer to apply directly.

Job Description

Summary

We are seeking a detail-oriented and reliable Part-Time Customer Service Administrator to join our team in Fort Worth, TX. The successful candidate will be responsible for administrative production tasks within the customer service processes framework for after-sales services, supporting multiple departments including Final Control, Receiving/Unpacking/Shipping, and Accessories.

Responsibilities
  • Process spare parts/stock reception, packing and unpacking local & international shipments, intercompany transfers, and stock postings.
  • Receive and open parcels from carriers in accordance with strict security guidelines.
  • Perform inspection of repaired goods in alignment with company quality standards.
  • Process the final completion of repair orders including invoicing and payment.
  • Perform registration of repaired goods and audit the registration already created in flow.
  • Assist other cross-functional departments with projects or tasks based on business needs.
  • Perform all additional tasks required in the admin function.
Requirements
  • High school diploma required; currently enrolled in college or university preferred.
  • Some experience in a production-based environment is a plus.
  • Previous experience with SAP is a plus.
  • Ability to safely handle and operate box cutters, tape machines, tape guns, and air film machines.
  • Good computer skills, including proficiency in Microsoft Office Suite.
  • Ability to work in a fast-paced environment with strong attention to detail.
  • Ability to handle multiple tasks with a proactive attitude and willingness to learn.
  • Good analytical, organizational, and interpersonal communication skills.
  • Understanding of client service needs and priorities.
  • Must be able to work on-site in Ft. Worth, TX.

We have summarized this job description for you, click apply to see more details from the employer.

Company Intro

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