Summary
Provide a seamless and friendly customer experience by assisting with transactions, using store technologies, and resolving customer issues while supporting team initiatives and maintaining customer privacy and security.
Responsibilities
- Assist customers with a variety of transactions and inquiries
- Demonstrate expertise in store technologies and operating systems
- Defuse customer situations and provide timely resolutions
- Protect the security and privacy of customer information
- Promote programs such as the rewards program to customers
- Inspire teamwork and positive relationships with peers and leadership
- Work a flexible schedule with hours that vary based on business needs
- Handle merchandise including lifting and reaching as required
Requirements
- Ability to build effective relationships with customers and team members
- Proficiency with MS Windows iOS and Android
- Clear and effective verbal and interpersonal communication skills
- Ability to prioritize multiple tasks in a fast paced environment
- Accountability initiative and high level of ownership
- Ability to work a flexible schedule based on department needs
- Physical ability to be active for 6-8 hours and lift up to 25 pounds occasionally
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