Customer Service Representative - Chinook Centre and TD CORE

As a Customer Service Representative at Harry Rosen in Chinook Centre and TD CORE, you will play a vital role in providing exceptional service to our clients and associates. You will be responsible for handling cash transactions, maintaining client information, and assisting with online and in-store purchases.

• Provide exceptional service at the Cash Desk to clients and associates.
• Perform daily cash handling functions, including opening/closing registers and processing sales transactions.
• Bag and tissue purchased products for customers.
• Answer store phones and maintain the Service desk.
• Update and maintain client information files, including Club Harry Loyalty program memberships.
• Assist with inter-store transfer processing and e-commerce requests and shipments.
• Help clients picking up online purchases in-store.

• 2 years of experience in a client-facing role at the service desk, providing exceptional customer service.
• Strong service orientation with a desire to wow customers.
• Detail-oriented with an interest in technology to support retail Customer Service functions.
• Ability to work effectively as part of a team.
• Strong multi-tasking skills and ability to manage a long line of customers efficiently.
• Strong communication skills.