Summary
Provide a seamless and friendly customer experience in a fast paced store environment by assisting with transactions, using store technologies, and resolving customer issues while supporting team initiatives and protecting customer information.
Responsibilities
- Assist customers with a variety of transactions through a seamless and friendly experience
- Demonstrate expertise in all technologies used in the store environment
- Defuse customer situations and provide timely resolutions
- Ensure security and privacy of customer information through compliance and education
- Motivate customers and promote programs such as the rewards program
- Inspire trust and positive relationships with team members and leadership
- Prioritize multiple tasks in a fast paced environment
- Work a flexible schedule based on department needs
Requirements
- Customer obsessed with strong problem solving skills
- Proficiency in multiple operating systems such as MS Windows iOS and Android
- Clear effective communication and strong interpersonal skills
- Accountability initiative and a high level of ownership
- Ability to build relationships with customers peers and leadership
- Ability to prioritize tasks under pressure
- Flexible availability to meet varied scheduling needs
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