Data Analyst 2 - Customer Insights and Analytics

As a Data Analyst 2 in Customer Insights and Analytics at Nordstrom, you will play a crucial role in leveraging data to drive strategic business decisions. You will work remotely, collaborating with a team to deliver high-quality data visualizations and insights that support the Nordstrom Media Network's objectives.

• Use storytelling to present data in a clear and engaging manner for audiences with varying technical expertise.
• Provide high-quality data visualizations through automated dashboards and ad-hoc reports.
• Support weekly campaign reporting requests to deliver deep post-campaign insights.
• Engage in advanced analytics such as incrementality testing and cohort analysis.
• Collaborate with Sales & Account Managers to identify problems and propose solutions.
• Review code and share knowledge with fellow analysts to enhance team impact.
• Balance competing priorities to focus on impactful work while navigating ambiguity.

• 2-5 years of experience analyzing complex media data and making recommendations.
• 2-5 years of experience with production-level SQL queries.
• 2-5 years of experience with advanced BI visualization tools (Looker or Tableau preferred).
• Ability to think strategically and understand business domains and key metrics.
• Bachelor’s degree in a related quantitative analytics discipline preferred.
• Experience in marketing and the retail industry is strongly preferred.