Designated Beauty Advisor

As a Designated Beauty Advisor at Holt Renfrew in Calgary, you will develop deep, long-lasting relationships with customers, driving sales, service, and loyalty for the Chantecaille brand. You will be responsible for achieving sales targets and providing extraordinary service to all customers.

• Deliver extraordinary service to all customers consistently.
• Exceed personal and brand sales and service goals.
• Build a loyal client base by acquiring new customers and retaining existing ones.
• Share expert product knowledge with the store selling team.
• Maintain relationships with buyers, vendors, and selling managers.
• Drive brand sales by identifying marketing opportunities and executing events.
• Attend educational sessions, including product knowledge and vendor seminars.
• Perform floor recovery, visual merchandising, and related sales support tasks.
• Communicate with personal clients about in-store events and merchandise requests.
• Resolve customer service issues and partner with management on complex issues.
• Comply with Health & Safety policies and privacy regulations.

• High school diploma.
• Proven ability to exceed sales targets.
• Collaborative team player in a fast-paced environment.
• Ability to work a flexible schedule, including nights, weekends, and holidays.
• Minimum of 2 years experience in a commission-based sales environment.
• Prior retail sales experience in a luxury environment preferred.
• Entrepreneurial, competitive, and self-motivated.
• Fully bilingual in French and English.