Summary
Develop deep long-lasting relationships with customers to drive sales service and loyalty for an assigned luxury beauty brand. Responsible for achieving personal and brand sales targets while delivering expert product knowledge and exceptional customer experiences in a fast-paced retail environment.
Responsibilities
- Consistently deliver extraordinary service to all customers
- Exceed personal and brand sales and service goals and targets
- Build and maintain a loyal personal client base through acquisition development and retention
- Share expert product knowledge with the store selling team and attend educational sessions
- Maintain relationships with buyer vendor and selling manager
- Drive brand sales through marketing opportunities event execution and assortment recommendations
- Perform floor recovery visual merchandising price changes and related sales support tasks
- Communicate regularly with personal clients via phone mail and electronic methods
- Resolve customer service issues and partner with selling management as needed
Requirements
- High school diploma
- Minimum of two years experience in a commission-based sales environment
- Prior retail sales experience as a product specialist in a luxury environment preferred
- Proven ability to exceed sales targets with entrepreneurial competitive self-motivated approach
- Able to work a flexible schedule including nights weekends and holidays
- Highly collaborative and able to work in a team-oriented environment
- Able to multi-task in a fast-paced environment with minimal supervision
- Fully bilingual in French and English
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