SummaryAs a Designated Sales Associate at Stone Island, you will be responsible for developing deep, long-lasting relationships with customers to increase sales, service, and loyalty. You will achieve sales targets for your assigned brand and contribute to the overall success of the store.
Responsibilities- Deliver extraordinary service to all customers consistently.
- Exceed personal and brand sales and service goals.
- Build a loyal client base by acquiring new customers and retaining existing ones.
- Share expert product knowledge with the store selling team.
- Maintain relationships with buyers, vendors, and selling managers.
- Drive brand sales through marketing opportunities and event execution.
- Attend educational sessions including product knowledge and vendor seminars.
- Perform floor recovery, visual merchandising, and related sales support tasks.
- Communicate with personal clients about in-store events and merchandise requests.
- Resolve customer service issues and partner with management on complex issues.
- Comply with Health & Safety policies and requirements.
Requirements- High school diploma.
- Proven ability to exceed sales targets.
- Collaborative team player in a fast-paced environment.
- Flexible work schedule including nights, weekends, and holidays.
- Minimum of 2 years experience in a commission-based sales environment.
- Retail sales experience in a luxury environment preferred.
- Entrepreneurial, competitive, and self-motivated.
- Fully bilingual in French and English.
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