Summary
The Designated Selling Associate is a customer-focused salesperson who drives brand and store sales through one-on-one service, product knowledge, and merchandising. This role builds customer relationships, meets sales goals for in-store and digital channels, and supports department readiness through stocking and presentation. The schedule varies by week and requires flexibility to meet business needs.
Responsibilities
- Set and achieve sales goals for in-store and digital selling using selling tools and reservations
- Build and maintain lasting relationships with customers and open new rewards accounts
- Provide styling advice and honest feedback on fit and value to customers
- Conduct appointment-based selling during events and non-event times
- Lead and participate in product knowledge meetings and trainings
- Collaborate with team members and surrounding departments to drive business
- Perform merchandising tasks including stocking, re-merchandising, displays, price markdowns and transfers
- Provide product feedback to the divisional manager to improve assortment
Requirements
- Excellent communication and interpersonal skills to cultivate customer relationships
- Ability to work in a competitive team environment and prioritize tasks in a fast-paced store
- Flexible availability to work varied schedules based on business needs
- Ability to read sales reporting and use insights to meet goals
- Strong product and fashion knowledge with ability to educate customers and peers
- Comfortable selling across a range of price points and demonstrating product value
- Organizational skills to follow up strategically on customer wardrobe needs
- Physical ability to move continuously, bend, reach, and occasionally lift up to 25 pounds
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